Sales Agent
Role Overview
Snowball Impact Marketing (Pty) Ltd is looking for a motivated and customer-focused Sales Agent to help drive business growth by connecting with prospective customers, understanding their needs, and presenting suitable solutions. This role is ideal for someone who enjoys building relationships, achieving targets, and contributing to a team focused on delivering strong commercial results.
The Sales Agent will play an important role in generating leads, converting opportunities, and maintaining positive customer interactions that support long-term business success.
Key Responsibilities
Engage with prospective and existing customers through phone, email, online channels, or in-person interactions
Identify customer needs and recommend products or services that align with their goals
Generate new business opportunities through outreach, follow-up, and relationship building
Manage the sales process from initial contact through to closing
Maintain accurate records of customer interactions, sales activity, and pipeline updates
Meet and work toward individual and team sales targets
Respond to customer questions clearly and professionally
Handle objections with confidence and a solution-focused approach
Collaborate with team members and management to improve sales strategies and customer experience
Stay informed about company offerings, promotions, and market trends
What You Will Achieve
Contribute directly to revenue growth and customer acquisition
Build strong customer relationships that support repeat business and brand trust
Strengthen the sales pipeline through consistent prospecting and follow-up
Represent the company professionally in every customer interaction
Support a results-driven team through consistent performance and collaboration
Required
Grade 12 /NQF LEVEL 4
Previous experience in sales, customer service, direct marketing, or a client-facing role
Strong verbal communication and interpersonal skills
Confidence in speaking with customers and presenting solutions
Ability to work toward targets and maintain motivation in a performance-based role
Good listening, negotiation, and objection-handling skills
Basic administrative and record-keeping skills
Professional attitude with a customer-first mindset
Ability to work independently and as part of a team
Nice to Have
Experience in lead generation or outbound sales
Knowledge of marketing or promotional services
Proven track record of meeting or exceeding sales targets
What Success Looks Like
Consistently achieving agreed sales goals
Maintaining a healthy and active pipeline of prospects
Delivering a positive customer experience from first contact to close
Keeping sales records accurate and up to date
Contributing ideas that improve sales effectiveness and customer engagement
Team Culture and Growth
At Snowball Impact Marketing (Pty) Ltd, this role offers the opportunity to develop core sales, communication, and relationship-management skills in a supportive team environment. Successful candidates will have the chance to grow their commercial experience, build confidence in customer engagement, and contribute meaningfully to the company’s ongoing success.